Privacy Policy

1. Introduction

Welcome to Jaya Bistro. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and place an order, and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data includes first name, last name, or similar identifier.
• Contact Data includes delivery address, email address and telephone numbers.
• Transaction Data includes details about payments and other details of products you have purchased from us.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., fulfilling your food order).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• For marketing purposes, if you have explicitly consented to receive promotional updates from us.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

5. Third-Party Links & Services

Our platform utilizes third-party payment gateways (e.g., HitPay) to securely process your transactions. We do not store your credit card details or bank credentials on our servers. Please refer to the respective privacy policies of these third-party providers to understand how they handle your data.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at our physical store at Jaya Bistro.